What should I do if I don’t get a response or resolution?
Escalate your ticket if you're not satisfied with the support.
Vrajendra Gehlot
Last Update 10 maanden geleden
If your ticket is not resolved within the expected time:
Reply within the ticket thread to request an escalation
Alternatively, send an escalation email to [email protected]
Include your Ticket ID and issue summary for quicker resolution
We take unresolved issues seriously and aim to resolve escalated tickets within 12 working hours.