How long does it take to get a response to my ticket?
Typical support timelines based on ticket type.
Vrajendra Gehlot
Last Update 10 maanden geleden
Support ticket response times vary:
General queries: Within 24 hours
Technical issues: Within 48 hours
Urgent or payment-related: Prioritized within 12 hours
All tickets are handled during working hours (Mon–Sat, 10 AM to 7 PM IST). You’ll receive regular updates via email/WhatsApp until resolved.